[Beowulf] Configuration change monitoring
graham.mullier at syngenta.com
graham.mullier at syngenta.com
Thu Aug 30 12:25:27 PDT 2007
Mark,
re 'ITIL':
> > It is more the ITIL standards, and Commercial vendor lobbying, our
> > accountants are clueless :)
>
> I have no idea what ITIL means, but would probably prefer to keep
> it that way :)
>
> a standard that forces use of specific and commercial packages
> is not a standard at all...
> [...]
indeed it would be if that's what it did. ITIL was an attempt to create
a standard vocabulary for discussing service management amongst other
things, and to describe good working practices. See
http://en.wikipedia.org/wiki/ITIL.
We've found it useful. I've even found it personally useful to subvert
some overly-commercial 'internal standards'.
regards
Graham
Graham Mullier
Head of Chemistry Systems, R&D IS
Syngenta, Bracknell, RG42 6EY, UK.
Syngenta Limited, Registered in England No 2710846
Registered Office : Syngenta Limited, European Regional Centre, Priestley Road, Surrey Research Park, Guildford, Surrey, GU2 7YH, United Kingdom
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